Delivery Information

Australia Delivery and Shipping Information

SkyCollections.com.au delivers within Australia using Australia Post delivery services. Goods will be delivered on business days only. We do not offer deliveries on weekend or public holidays.

A signature will be required when your order is delivered; we recommend you provide a delivery address where someone will be available to receive your order and sign for it. If no one is available to sign for your order, Australia Post will leave you a card in your letter box advising you to collect your delivery from your local post office. If you have special instructions relating to the delivery, please make sure you indicate these instructions in the comments section when you’re finalising your purchase as you are checking out.

All prices displayed on our website are in Australian Dollars (AU$) and include GST. Orders will also be charged in Australian Dollars at the checkout.

DELIVERY TIMES

Delivery times may vary and greatly depend on your location. We use Australia Post's standard parcel delivery service. You should normally expect to receive your order within 5-12 working days (after the date of shipment). We will notify you by email as soon as your order was shipped. we will also advise the tracking number.

Do not hesitate to contact us if you require an Express Post service. We will then inform you of the extra charges due and organise your order to be shipped by Express mail. Please contact us for more information regarding our express service.

TRACKING

Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number. 

If you have an account with Skycollections.com.au you will be able to view the status of your order online when you log into your account. 

Please click on the following link to track your order once it has been shipped: www.auspost.com.au/track 

ORDER SUPPORT & FURTHER INFORMATION

If there is a problem with your order or you would like further information regarding our postage and deliveries, please click here to contact us.

For further information regarding Australia Post terms and conditions please refer to the Australian Post website: www.auspost.com.au